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About Salary Packaging Australia

See why thousands of Australians love salary packaging through us

Creating opportunities to improve individual, employee and community financial wellbeing

Our Philosophy

SPA specialises in providing an outsourced salary packaging service to employers with a single goal guiding our operation and actions:

To provide a single point of contact to ensure a personal service is supplied at all times

This philosophy ensures all parties receive a reliable and consistent approach from start to finish on all employee packages and administration matters. SPA proudly proclaims our salary packaging credentials and understands that a full-service salary packaging provider needs to provide more than just novated leases or offer a package that involves outsourcing to multiple parties. That’s why we pride ourselves on being a one-stop-shop that delivers all our services in-house using face-to-face client engagement as well as state of the art IT infrastructure. SPA offers our clients unique points of difference that set us apart from our competition in the market. These include, but are not limited to:

  • Customer satisfaction
  • One-on-one consultations
  • Transparency
  • Ongoing client support
  • A large panel of financiers
  • Experienced personnel


SPA is a member of Australian Finance Industry Association (AFIA) and agrees to comply with the AFIA code of professional conduct. SPA is active not only in compliance with all AFIA codes of conduct and other requirements but also frequently engages in discussion regarding the framing of such documents.

Our Quality Policy

Salary Packaging Australia Pty Ltd (S.P.A.) is a recognised quality provider of outsourced salary packaging and financial solutions in Australia and is known for its professional response and ease of doing business.

Our goal is to consistently meet or exceed our client expectations for service delivery and to be recognised for excellence and integrity in all our business dealings with both clients and suppliers.

As one means of facilitating quality management and achieving continual improvement, S.P.A. has established quality objectives at relevant functions, levels and processes of the organisation. The quality objectives are reviewed at regular management meetings.

Consequently, S.P.A. has established a Quality Management System in compliance with ISO 9001:2015 and has implemented the following key initiatives:

  • Fostering a “quality culture” within S.P.A. focusing on systematic approach, continuous improvement, and our key business activities
  • Increasing opportunities for our stakeholders to provide feedback
  • Quantum leadership through our people and clients in which we serve
  • Growing our network of business relationships.

S.P.A. commits to complying with the requirements of the standard and its own internal requirements, as well as statutory and regulatory requirements that apply to it.

S.P.A. has developed a set of strategies and objectives that relate to its products as well as other areas of the business and review these for achievement at management review. New strategies and objectives are also set in this forum.

John Heinke


Information Security Policy

Salary Packaging Australia (S.P.A.) is committed to managing the Information Security Management System (ISMS) and conforming to the ISO 27001:2022 standard. This is the basis of the framework for all procedures and policies addressing information security in our Brisbane office, the IT processes used, and information processing facilities of the company in relation to the transmission and storage of sensitive S.P.A. and client information, in accordance with its business objectives by:

  • Communicating, developing, and implementing objectives, policies and processes to ensure confidentiality, integrity and availability of all critical information data and information processing facilities
  • Complying with statutory and regulatory requirements, contractual security obligations, and other applicable requirements
  • Train all members of staff in the needs and responsibilities of Information Security Management.
  • Implementing controls for identified risks, threats and vulnerabilities
  • Establishing, implementing and testing of business continuity plans and continually improving the ISMS.

S.P.A.’s Information Security Policy seeks to operate the highest standards including continual improvement, through Certification and annual review.

Our ISMS objectives are documented, together with details of how they will be achieved. These are monitored and reviewed on an ongoing basis, including via ISMS management review. If amendments are required, these will be managed through the change management process.

This ISMS Policy will be reviewed annually at ISMS management review and additionally as necessitated by changes within S.P.A. and made available to all interested parties.

John Heinke


Why Salary Packaging Australia?

Salary Packaging Australia are the specialists in outsourced Salary Packaging for employers right across the country.

Our team handle everything for both you and your employer. It’s a ‘win-win’ for everyone.

Thousands of Australian workers love salary packaging through us

Our Community Participation

Domestic and Family Violence Prevention
As an employer of choice in the Brisbane and Darwin regions, S.P.A. takes seriously its commitment to its team members and the wider community.

We are committed to providing open and discreet support for our team members and the community. S.P.A. encourages a workplace culture that encourages and supports those people who are asking for help when it is needed and strives to offer help and assistance on a personalised and individual basis.

By committing to this support we seek to raise awareness about the prevalence of DFV and how it can impact those within our business and the wider community.


RSPCA Corporate Volunteering Day
Our inaugural corporate experience day at the RSPCA Wacol Animal Welfare Shelter on December 19th was a heartwarming immersion into the world of compassion and advocacy. Engaged in various activities, from assisting in animal care routines to participating in educational sessions, our team connected deeply with the shelter’s mission, ‘Together, we change lives’. The hands-on experience allowed us to appreciate the dedication of the staff and the challenges they face daily.

We left with a profound understanding of the importance of animal welfare and a renewed commitment to supporting the RSPCA’s cause. The day was not just a corporate event but a transformative journey towards empathy and responsibility.